Care Management (CM)

The Emma L. Bowen Center’s Care Management mission is to help improve the individual or family’s quality of life by addressing medical, mental health, substance use, and other social determinates of health; also, to reduce ER visits and hospitalizations.

Our care managers serve as advocates for our patients, connecting them to needed services such as physicians, nutritional services, behavior health services, entitlements and benefits, food stamps, legal services and rehabilitation services. Care managers can also serve as mediators in disputes, family conflicts and help in identifying and mitigating environmental challenges.

Care management services aims to develop individual soft skill that enable patients become self-sufficient and develop a more stable lifestyle by reducing their psychiatric hospitalizations and health-related hospitalizations, providing assistance with access to legal, assisting with paperwork to help clients avoid accidental reduction in benefits, and working to enable clients to maintain a more stable lifestyle.

Link to Care Management Brochure
Services available Monday – Friday 9:00 a.m. to 5:00 p.m.
For contact information, click here.

Children’s Care Management (CCM)

The Bowen Center’s new Children’s Management service, enables children and families, the Children’s Health Home Program is a new program that hopes to expand services to a new underserved population which includes children that are chronically ill, Complex Trauma, and Serious Emotional Disturbance

The Emma L. Bowen Center’s Our services are for children and youth from the ages of 3 to 20, who reside in Manhattan and/or the Bronx, who have active Medicaid, who have qualifying conditions, and medical and social needs.

Care management services have been proven to enable patients develop a more stable lifestyle by reducing their psychiatric hospitalizations and health-related hospitalizations, Mediate communication between providers (doctors, social workers, etc.) and the member, Assist with medical and mental health referrals and appointments for the member, Provide support by attending medical and other types of appointments with the member, Link the member and family to variety of community referrals and resources, and much more to enable clients to maintain a more stable lifestyle.

Link to Children’s Care Management Brochure
Services available Monday – Friday 9:00 a.m. to 5:00 p.m.
For contact information, click here.