Bowen Center

Careers

The Emma L. Bowen Center is a dynamic organization powered by experienced and caring professionals in mental health and its allied fields.

In all positions, Spanish language proficiency is a beneficial skill. For all healthcare positions, individuals must be licensed to practice in New York State.

We are currently accepting applications for the below positions at our Manhattan office. To apply for any job listed, click here.

The Emma L. Bowen Community Service Center is seeking an IT Manager to join our team. This position is a terrific opportunity for someone to gain additional experience and make a difference in the lives of our clients.

For over 45 forty-five years, our organization has provided mental health and holistic services in northern Manhattan for families, children, adolescents, and other adults including the elderly in a supportive and caring environment. We also have an out-patient and residential substance abuse program as well as a Therapeutic Preschool for 3-5 year olds.

JOB TITLE: IR Manager

EMPLOYED BY: Upper Manhattan Mental Health Center

DUTIES AND RESPONSIBILITIES: Upper Manhattan Mental Health Center (UMMHC), a comprehensive behavioral health clinic that has served Harlem and Washington Heights for over 45 years, is seeking an IT Manager for our newly funded Certified Community Behavioral Health Clinic (CCBHC) program. CCBHC is a transformative initiative, funded by the Substance Abuse and Mental Health Services Administration (SAMHSA), this is designed to integrate health care services within our agency which consists of over 150 staff.

Qualified candidates will have at least 3 years of professional experience in IT / helpdesk and have good technical knowledge to be able to communicate effectively to understand the problem and explain its solution.

This is a remote position but there is an option to work out of our 145th Street, Amsterdam Avenue office in Manhattan.

Specifically, the IT Manager will be responsible for:

  • Serve as the first point of contact for employees seeking technical / computer / IT assistance
  • Troubleshooting IT, computer, printer and network issues as they arise
  • Assist users with hardware and software, answering questions and providing guidance when necessary
  • Provides IT support, training, and orientation for new technology users
  • Offers troubleshooting, support, and repair when IT equipment or networks malfunction
  • Provides phone, live chat, or in-person support, as the situation warrants
  • Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
  • Check computer hardware (HDD, mouse, keyboards etc.) to ensure functionality
  • Install and configure appropriate software and functions according to specifications
  • Develop and maintain local networks in ways that optimize performance
  • Ensure security and privacy of networks and computer systems
  • Provide orientation and guidance to users on how to operate new software and computer equipment
  • Develop instructions for staff, written and other media, to facilitate training and provide resources for user reference and support
  • Organize and schedule upgrades and maintenance without deterring others from completing their work
  • Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
  • Manage help desk issues
  • Asks directed questions regarding equipment and networks to assess IT issues
  • Follows scripts to provide effective and well-tested support
  • Walks clients through solutions to solve problems and directs questions to supervisors or specialists when necessary
  • Administering the technology infrastructure, including network infrastructure, network security, phone system, Microsoft Windows domain / Active Directory, and Office 365 apps, Accumedic and other platforms, EHR and otherwise
  • Work in collaboration with BowenCSC IT administering network and user accounts

Qualifications for Position:

  • Proven experience as IT Technician or relevant position
  • Excellent diagnostic and problem solving skills
  • Excellent communication ability
  • Outstanding organizational and time-management skills
  • In depth understanding of diverse computer systems and networks
  • Good knowledge of internet security and data privacy principles
  • Degree in Computer Science, engineering or relevant field
  • Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)

Personal Qualities: Looking for a team player and strong communicator. Decision Making / Problem Solving Skills, Critical Thinking, Attention to Detail, Ability to Work Under Pressure, Ability to Meet Goals, Patience.

REPORTS TO: Director of the CCBHC

The Emma L. Bowen Community Service Center is seeking a Care Manager to join our team. This position is a terrific opportunity for someone to gain additional experience and make a difference in the lives of our clients.

For over 45 forty-five years, our organization has provided mental health and holistic services in northern Manhattan for families, children, adolescents, and other adults including the elderly in a supportive and caring environment. We also have an out-patient and residential substance abuse program as well as a Therapeutic Preschool for 3-5 year olds.

JOB TITLE: Care Manager

PROGRAM: Care Management Program

HOURS: 35 per week, Monday – Friday

QUALIFICATIONS: Bachelors Degree in Human Services related discipline; (1) year Post baccalaureate experience including l year in a care management setting. Must .M setting. be Must able to clinically document work with clients, work as part of a team and to work independently. Experience with mental illness a plus. Spanish speaking is required.

EMPLOYED BY: Upper Manhattan Mental Health Center

DUTIES AND RESPONSIBILITIES:

  • Carry a caseload of 45 patients regularly
  • Responsible for detailed documentation in medical health care system to ensure that the clients receives appropriate services for independent living and closing gaps in care, including medical, housing, clinical and other social service needs
  • Fieldwork includes: home visits, visits to medical appointments and other places clients needs assistance
  • Conduct case conferences with therapist and treatment team regularly, including medical providers and insurance companies
  • Attend treatment planning meeting and Case Conferences
  • Attend in-service training
  • Perform other duties as assigned by Care Management Services Director

 

REPORTS TO: Care Management Services Director

The Emma L. Bowen Community Service Center is seeking a Receptionist to join our team. This position is a terrific opportunity for someone to gain additional experience and make a difference in the lives of our clients.

For over 45 forty-five years, our organization has provided mental health and holistic services in northern Manhattan for families, children, adolescents, and other adults including the elderly in a supportive and caring environment. We also have an out-patient and residential substance abuse program as well as a Therapeutic Preschool for 3-5 year olds.

JOB TITLE: Receptionist

PROGRAM: Adult Outpatient Department

HOURS: 35 per week, Monday – Friday – Temporary

QUALIFICATIONS: High School diploma. Good command of the English language. Ability to communicate clearly with people. Telephone
experience a must; clear speaking voice essential. Bilingual skills (Spanish and English) helpful.

EMPLOYED BY: Upper Manhattan Mental Health Center

DUTIES AND RESPONSIBILITIES:

  • Answer phone calls
  • Provide and receive patient’s information to update on Accumedics
  • Schedule appointments and follow-up appointments for assigned psychiatrist
  • Reschedule no shows for assigned psychiatrist
  • Make daily appointment phone call reminders
  • Constantly checks email throughout the day to communicate with peers
  • Attend weekly support staff meetings
  • Mail out appointment slips and letters for peers
  • Copy, fax and scan documentations for staff
  • Perform other duties as assigned by the Administrative Assistant / Supervisor

 

REPORTS TO: ministrative Assistant / Supervisor

For over 45 forty-five years, our organization has provided mental health and holistic services in northern Manhattan for families, children, adolescents, and other adults including the elderly in a supportive and caring environment. We also have an out-patient and residential substance abuse program as well as a Therapeutic Preschool for 3-5 year olds.

JOB TITLE: Clinical Supervisor (Per Diem)

EMPLOYED BY: Upper Manhattan Mental Health Center

DUTIES AND RESPONSIBILITIES:
Upper Manhattan Mental Health Center (UMMHC), is seeking a highly experienced behavioral health clinician to provide regular supervision to our Clinical Director level staff.

The appropriate candidate is an experienced supervisor and has significant knowledge on the latest evidence-based behavioral health treatment models.

Specifically, the Clinical Supervisor will be responsible for:

  • Providing individual clinical supervision to eight-ten Directors once to twice a month
  • Facilitating group clinical trainings for Directors on a MONTHLY basis on topics including but not limited to: somatic work, EMDR, flash techniques, sensory motor reprocessing and advanced trauma work (beyond trauma informed car). If the candidate does not have expertise in an area of interest they will arrange for an outside expert to provide training
  • Overseeing clinical education and training to line staff as needed

QUALIFICATIONS:

  • NY licensed psychologist or social worker
  • Experience working in outpatient, public behavioral health and addiction treatment settings
  • 10 years of experience providing clinical supervision
  • Must be comfortable utilizing video conferencing systems

JOB TYPE: Per Diem, 8-12 Hours a month

REPORTS TO: Executive Director

The Emma L. Bowen Community Service Center is seeking a Physical Therapist to join our team. This position is a terrific opportunity for someone to gain additional experience and make a difference in the lives of our clients.

For over 45 forty-five years, our organization has provided mental health and holistic services in northern Manhattan for families, children, adolescents, and other adults including the elderly in a supportive and caring environment. We also have an out-patient and residential substance abuse program as well as a Therapeutic Preschool for 3-5 year olds.

DESCRIPTION: NYS Licensed Physical Therapist for Telehealth Services – MUST BE BILINGUAL (ENGLISH/SPANISH)

Upper Manhattan Mental Health Center Therapeutic Preschool is currently seeking a Physical Therapist to work with children ages 3-5 with developmental delays. Candidates must be New York State licensed PT. Pediatric experience is preferred.

**DUE TO THE COVID-19 OUTBREAK, SERVICES ARE CURRENTLY BEING PROVIDED VIA TELEHEALTH. SUCCESSFUL CANDIDATES WILL BE ABLE TO WORK FROM THE COMFORT OF THEIR OWN HOMES**
Bilingual Spanish speaking REQUIRED

  • Focus on improving gross motor skills, posture, balance, and coordination; intervention aims to increase strength and endurance
  • Target skills that are functional within the child’s immediate environment such as negotiating stairs, walking various hallways, balancing, and playground negotiation
  • Collaboration with other members of the interdisciplinary team, including classroom teachers, Occupational Therapists, Speech and Language Pathologists, & Social Workers/Mental Health Counselors
  • Regular communication with parents regarding student progress
  • Write quarterly reports to communicate student progress to parents
  • Contribute to goals on each student’s Individual Educational Plan (IEP), and works on these target objectives throughout the school year
  • Available to participate (by phone) in every IEP meeting for children on your caseload
  • Available to participate in after school team meeting for students on your caseload

Experience

  • Physical Therapy: 1 year (Preferred)

Education

  • Master’s (Preferred)

License

  • NYS licensed PT (Required)

Work Location

  • Fully Remote; transition to school setting when school reopens

Benefits

  • Flexible schedule

Hourly Rate

  • $85/hour

Schedule

  • Approximately 12 hrs/week (any 2-3 weekdays)

REPORTS TO: Director of the Therapeutic Pre School