Bowen Center

Careers

The Emma L. Bowen Center is a dynamic organization powered by experienced and caring professionals in mental health and its allied fields.

In all positions, Spanish language proficiency is a beneficial skill. For all healthcare positions, individuals must be licensed to practice in New York State.

We are currently accepting applications for the below positions at our Manhattan office. To apply for any job listed, click here.

Care Management

The Emma L. Bowen Community Service Center is seeking a Bilingual Care Manager to join our team.

For over 45 forty-five years, our organization has provided mental health and holistic services in northern Manhattan for families, children, adolescents, and other adults including the elderly in a supportive and caring environment. We also have an out-patient and residential substance abuse program as well as a Therapeutic Preschool for 3-5 year olds.

Upper Manhattan Mental Health Center is a Certified National Health Service Corps (NHSC) site.

For additional information about our organization and programs, please visit us on our website at www.bowencsc.org.

JOB TITLE: Bilingual Care Manager
PROGRAM: Care Management

Essential duties and responsibilities:

  • Manage a caseload of 45-50 clients
  • Connecting client with needed medical, mental health, and/or substance use services to reduce ED/ER visit and readmission
  • Collaborating with clinicians to identify wrap around services for clients in UMMHC’s outpatient behavioral health and addiction treatment programs
  • Connecting clients with services including insurance, housing assistance, educational and vocational training, supported employment, specialty medical care and other social service needs
  • Documenting all client interactions and keeping clients’ clinical teams updated on all efforts via weekly meetings
  • Researching outside social service supports to identify potential resources for clients
  • Accompanying clients to appointments and performing home visits as needed
  • Contributing to case conferences
  • Organizing group trainings to support clients as they work to integrate into their communities and lead productive, satisfying lives
  • Other responsibilities as determined by the program director
  • Personal Qualities: This is an ideal position for someone with excellent interpersonal communication skills and the ability to work collaboratively with other disciplines.

Education and/or Work Experience Requirements:

  • Bachelor’s Degree in Human Services, Healthcare, or related discipline
  • Minimum of two years in the human service field
  • Must be able to write psychosocial, participate in team conferences, plus work as part of a team
  • Must be able to work independently
  • Bilingual: English/Spanish

REPORTS TO: Care Management Program Director
HOURS: full time

The Emma L. Bowen Community Service Center is seeking a Bilingual Care Manager to join our team.

For over 45 forty-five years, our organization has provided mental health and holistic services in northern Manhattan for families, children, adolescents, and other adults including the elderly in a supportive and caring environment. We also have an out-patient and residential substance abuse program as well as a Therapeutic Preschool for 3-5 year olds.

Upper Manhattan Mental Health Center is a Certified National Health Service Corps (NHSC) site.

For additional information about our organization and programs, please visit us on our website at www.bowencsc.org.

JOB TITLE: Bilingual Children’s Care Manager
PROGRAM: Children’s Care Management Program

Essential duties and responsibilities:

  • Manage a caseload of 12-25 clients.
  • Connecting client with needed medical, mental health, and/or substance use services to reduce ED/ER visit and readmission.
  • Meeting with school counsellors and educational team to address IEP needs.
  • Collaborating with clinicians to identify wrap around services for clients in UMMHC’s outpatient behavioral health and addiction treatment programs.
  • Connecting clients with services including insurance, housing assistance, educational and vocational training, supported employment, specialty medical care and other social service needs.
  • Documenting all client interactions and keeping clients’ clinical teams updated on all efforts via weekly meetings.
  • Researching outside social service supports to identify potential resources for clients.
  • Accompanying clients to appointments and performing home visits as needed
  • Contributing to case conferences
  • Organizing group trainings to support clients as they work to integrate into their communities and lead productive, satisfying lives.
  • Other responsibilities as determined by the program director.
  • Personal Qualities: This is an ideal position for someone with excellent interpersonal communication skills and the ability to work collaboratively with other disciplines.

Education and/or Work Experience Requirements:

  • Bachelor’s Degree in Human Services, Healthcare, or related discipline
  • Minimum of two years in the human service field
  • Must be able to write psychosocial, participate in team conferences, plus work as part of a team
  • Must be able to work independently
  • Bilingual: English/Spanish

REPORTS TO: Care Management Program Director
HOURS: full time

The Emma L. Bowen Community Service Center is seeking a Bilingual Care Manager to join our team.

For over 45 forty-five years, our organization has provided mental health and holistic services in northern Manhattan for families, children, adolescents, and other adults including the elderly in a supportive and caring environment. We also have an out-patient and residential substance abuse program as well as a Therapeutic Preschool for 3-5 year olds.

Upper Manhattan Mental Health Center is a Certified National Health Service Corps (NHSC) site.

For additional information about our organization and programs, please visit us on our website at www.bowencsc.org.

JOB TITLE: Care Manager
PROGRAM: Care Management Program

Essential duties and responsibilities:

  • Carry a caseload of 45-50 patients regularly.
  • Completing monthly core services for each member
  • Responsible for detailed tracking of patients within the mental health care system to ensure that the patient receives appropriate aftercare treatment including medical, housing, clinical and other social service needs.
  • Keep detailed records on all clients including a service plan and maintain 3-Month Service Plan Reviews.
  • Perform fieldwork, which includes home visits, visits to aftercare settings, referral agencies, in-patient follow-up, etc.
  • Keep primary therapist/treatment team regularly informed of results of all tracking intervention efforts.
  • Attend treatment planning meeting and Case Conferences.
  • Attend in-service training.
  • Perform other duties as assigned by Care Management Services Director.

Education and/or Work Experience Requirements:

  • Bachelors Degree in Human Services related discipline
  • One (1) year post-baccalaureate experience including l year in a psychiatric setting
  • Must be able to write psychosocial, participate in team conferences, plus work as part of a team
  • Must be able to work independently
  • Bilingual: English/Spanish

REPORTS TO: Case Management Services Director
HOURS: full time

The Emma L. Bowen Community Service Center is seeking a Community Outreach Specialist to join our team.

For over 45 forty-five years, our organization has provided mental health and holistic services in northern Manhattan for families, children, adolescents, and other adults including the elderly in a supportive and caring environment. We also have an out-patient and residential substance abuse program as well as a Therapeutic Preschool for 3-5 year olds.

Upper Manhattan Mental Health Center is a Certified National Health Service Corps (NHSC) site.

For additional information about our organization and programs, please visit us on our website at www.bowencsc.org.

JOB TITLE: Community Outreach Specialist
PROGRAM: Care Management Program

Under the supervision of the Care Management Director the Community Outreach Specialist is responsible for:

  • Conducting community outreach to enroll members in Adult and Children’s Health Home.
  • Completing outreach/ enrollment documentation.
  • Presenting in community (Schools, hospitals, clinics, etc.).
  • Coordinate community fairs.
  • Responsible for a minimum of 40+ enrollments a month.
  • Manage calendar and screen calls intake and outreach.
  • Assist in managing SharePoint database and spreadsheet for outreach reports.
  • Performs miscellaneous job-related duties as assigned.
  • Reviewing and Processing enrollments in various EMRs.
  • Managing intake roster and providing status updates for enrollment to external providers.

Education and/or Work Experience Requirements:

  • Minimum Bachelor’s Degree in Human Services, Healthcare, or related discipline, Masters Degree preferred.
  • Minimum of two years in the human service field.
  • Must be able to write psychosocial, participate in team conferences, plus work as part of a team.
  • Must be able to work independently.
  • Bilingual: English/Spanish.

REPORTS TO: Care Management Program Director
HOURS: full time

The Emma L. Bowen Community Service Center is seeking a Residential Case Manager to join our team.

For over 45 forty-five years, our organization has provided mental health and holistic services in northern Manhattan for families, children, adolescents, and other adults including the elderly in a supportive and caring environment. We also have an out-patient and residential substance abuse program as well as a Therapeutic Preschool for 3-5 year olds.

Upper Manhattan Mental Health Center is a Certified National Health Service Corps (NHSC) site.

For additional information about our organization and programs, please visit us on our website at www.bowencsc.org.

JOB TITLE: Residential Case Manager
PROGRAM: Care Management Program

Essential duties and responsibilities:

  • Making sure that members have access to care, resources, and tools; this includes social service programs, education on health literacy, and community-based services.
  • Assisting with various application for needed services (I.E. One-shot deal, SNAP, CA, Medicaid)
  • Conduct comprehensive assessments, offer crisis intervention, provide entitlement and benefits assistance, make appropriate referrals, and organize virtual activities in collaboration with community partners.
  • Maintain ongoing communication and follow-up with organizations or individuals to whom referrals have been made on behalf of residents, ensuring seamless continuity of care.
  • Develop and implement personalized wellness plans for residents, incorporating their individual preferences, needs, and goals.
  • Foster collaborative partnerships with healthcare professionals and community stakeholders to ensure a holistic approach to resident care.
  • Stay abreast of current regulations, industry trends, and best practices in residential care management, integrating new knowledge into practice as appropriate.
  • Advocate for the rights and well-being of residents, promoting a culture of dignity, respect, and empowerment within the residential community.
  • Cultivate a supportive and inclusive environment within the residential setting, fostering a sense of belonging and camaraderie among residents and mediate communication between members and residential management.
  • Collaborate proactively with external agencies and organizations to leverage additional resources and support services for the benefit of residents.
  • Perform other duties as assigned by Care Management Services Director

Residential Case Management workflow has various stages including:

  • Walk-in Services
  • Ongoing care
  • Resource
  • Closure/Graduation

Education and/or Work Experience Requirements:

  • Bachelors Degree in Human Services related discipline or
  • One (1) year experience including l year in a care management setting.
  • Must be able to write psychosocial, participate in team conferences, plus work as part of a team.
  • Must be able to work independently.
  • Bilingual: English/Spanish.

REPORTS TO: Case Management Services Director
HOURS: full time

Addiction Treatment Services

JOB TITLE: Bilingual Substance Use Counselor
PROGRAM: Addiction Treatment Services

The Emma L. Bowen Community Service Center is seeking a Bilingual Substance Use Counselor to join our team.

For over 45 forty-five years, our organization has provided mental health and holistic services in northern Manhattan for families, children, adolescents, and other adults including the elderly in a supportive and caring environment. We also have an out-patient and residential substance abuse program as well as a Therapeutic Preschool for 3-5 year olds.

Upper Manhattan Mental Health Center is a Certified National Health Service Corps (NHSC) site.

For additional information about our organization and programs, please visit us on our website at www.bowencsc.org.

The counselor provides assessment and treatment as well as education and training to clients and their families.

The appropriate candidate has experience working with clients with co-occurring mental illness.

Specifically, the substance use counselor will be responsible for:

  • Conducting substance use assessments and comprehensive psychosocial evaluations.
  • Meeting with clients for ongoing individual counseling.
  • Leading group counseling sessions.
  • Providing crisis intervention as needed.
  • Providing psychoeducation to clients and their family members.
  • Maintain case records in EHR to ensure continued treatment planning, referrals, and follow up.
  • Providing referrals to other providers within the agency and outside agencies as
    needed and monitoring clients’ compliance with referral.
  • Coordinating client care with other behavioral health care providers including
    psychiatrists, behavioral health therapists, case managers and primary and
    specialty care providers.
  • Other responsibilities as needed.

Qualifications for Position:

  • Bilingual Spanish Preferred.
  • CASAC-T, CASAC, LMSW or LMHC.
  • 1-4 years of experience.

JOB TITLE: Certified Recovery Peer Advocate (CRPA)
PROGRAM: Addiction Treatment Services

The Emma L. Bowen Community Service Center is seeking a Certified Recovery Peer Advocate (CRPA) to join our team.

For over 45 forty-five years, our organization has provided mental health and holistic services in northern Manhattan for families, children, adolescents, and other adults including the elderly in a supportive and caring environment. We also have an out-patient and residential substance abuse program as well as a Therapeutic Preschool for 3-5 year olds.

Upper Manhattan Mental Health Center is a Certified National Health Service Corps (NHSC) site.

For additional information about our organization and programs, please visit us on our website at www.bowencsc.org.

Essential duties and responsibilities:

  • Contributes to the development of the ethical framework for delivery of recovery services and conducts all peer advocacy activities within this framework.
  • Contributes to the development of resources for long-term supports and services.
  • Engages with assigned program participants; reviews a recovery plan with each participant.
  • Engages in problem-solving activities with each participant to improve daily living skills
  • Acts as a role model for effective health and recovery maintenance activities; promotes abstinence from AOD.
  • Provides guidance, recovery-focused peer support services.
  • Engages in recovery support activities with participants.
  • Escorts participants to long-term services and support appointments based on participants’ preferences.
  • Conducts outreach activities.
  • Organizes and participates in community-based recovery support activities and events.
  • Delivers face-to-face services.
  • Facilitates weekly Peer-to-Peer recovery support groups.
  • Maintains weekly Peer Advocate contact log.
  • Conducts educational presentations for providers of local recovery support services.
  • Conducts educational presentations to groups of prospective Peer Advocates.
  • Conducts educational presentations to groups of prospective participants.

Education and/or Work Experience Requirements:

  • High School Diploma or GED.
  • Ability to deliver culturally competent services to diverse client populations in urban settings.
  • Familiarity with the ethical framework for recovery services and the Recovery Self-Assessment.
  • A minimum of six months of community-based recovery with at least six consecutive months of abstinence at the time of enrollment.
  • Good interpersonal skills, enthusiastic about recovery.
  • Must be able to work a flexible schedule.
  • Must possess Certification Recovery Peer Advocate from NYCA or NYCB.

REPORTS TO: Program Director
HOURS: part time

JOB TITLE: Clinical Supervisor
PROGRAM: Addiction Treatment Services

The Emma L. Bowen Community Service Center is seeking a Clinical Supervisor to join our team.

For over 45 forty-five years, our organization has provided mental health and holistic services in northern Manhattan for families, children, adolescents, and other adults including the elderly in a supportive and caring environment. We also have an out-patient and residential substance abuse program as well as a Therapeutic Preschool for 3-5 year olds.

Upper Manhattan Mental Health Center is a Certified National Health Service Corps (NHSC) site.

For additional information about our organization and programs, please visit us on our website at www.bowencsc.org.

Essential Duties and Responsibilities:

  • Under the supervision of the Program Director, the clinical supervisor is responsible for the supervision, evaluation, scheduling, and corrective action of paid and volunteer personnel (interns).
  • Provides weekly/monthly clinical supervision to program clinical staff.
  • Submit daily, weekly, and monthly statistics with expected deliverables.
  • Provides individual/group counseling and maintains a small high risk caseload.
  • Review and sign off on Treatment Plans and Psychosocial.
  • Assists with completion of reports.
  • Creates/forms linkage agreements with potential referral sources.
  • Assist with chart reviews and day-to-day clinical oversight of the clinic.
  • Assist with the development, planning, and implementation of strategies to manage census, and program growth and ensure self-funding and sustainability of the program.
  • Regularly review charts to ensure compliance.
  • Initiate, implement and monitor compliance with evidence-based practices.
  • Regularly provide clinical training to clinical services staff and interns.
  • Recruitment of clinical interns and development of linkages for referrals, conduct outreach and maintain working relationships with graduate schools and referral sources.
  • Facilitates weekly team meetings, including maintaining weekly agenda accounting for admits, discharges, and clients requiring case conferences.
  • Participates in assigned internal and external meetings.
  • Completes and/or ensure that STARS is updated at all times.
  • Additional tasks as needed contingent on program needs.

Education and/or Work Experience Requirements:

  • LMSW, LCSW, or LMHC and CASAC (Required).
  • Minimum: Masters of Social Work/Masters of Mental Health Counseling.
  • Minimum: Three (3) to five (5) years of clinical supervision.
  • Minimum: Three (3) to five (5) years working in a clinical/substance use program or clients experiencing past or current substance use and/or dual diagnoses.

REPORTS TO: Program Director
HOURS: full time