Position Summery
The Executive Director (ED) is the key management leader of the Emma L. Bowen Community Service Center. The ED is responsible for overseeing the operations of the organization, including administration, programs, budget, and strategic direction of the organization. The ED works in partnership with the Board Chair, Program Directors, and other staff members to ensure the organization fulfills its mission and operates in an efficient and effective manner. This position requires strong leadership, organizational skills, budgetary skills and the ability to oversee multiple programs and ensure long-term sustainability.

Key Responsibilities

Leadership and Management

• Strategic & Operational Oversight: Develop and implement the organization’s overall strategy in collaboration with the Program Directors, Board Chair and the full board, translating objectives into daily operations.
• Build relationships with stakeholders to advance the organization’s mission and goals.
• Ensure the integration of program strategies and activities to meet the long-term vision of the organization.

Board Relations and Support

• Board collaboration: Work closely with the Board Chair and the full Board to ensure alignment between strategic objectives and organizational operations, support governance and ensure alignment between the organization’s operations.
• Reporting & Accountability: Keep the Board regularly updated on organizational performance and key issues, including financial health, compliance, and program development.
• Prepares Executive Director’s written Reports for Board meetings.
• Assist in the preparation of materials for Board meetings and ensure that Board members are informed and able to make strategic decisions.

Program Development and Oversight

• Program Evaluation: Oversee and collaborate with Program Directors on defining and refining program and service objectives, ensuring that they are effectively executed.
• Community Relevance: Ensure programs effectively address community needs, adjusting objectives and developing new programs as necessary to meet the changing needs of the community.
• Data driven outcomes: Establish measurable goals and utilize outcome tracking systems to maintain program quality and continuous improvements.

Financial Development and Financial Management

• Fundraising Initiatives: Partner with the Board to drive fundraising efforts, including grant applications, donor relations, and partnership with stakeholders.
• Decrease dependency on public funding by increasing financial support from the private sector.
• Financial Oversight: Manage the organization’s financial performance and ensure compliance with budgetary guidelines, reviewing budgets, forecast, and resource allocation financial reports regularly to ensure fiscal responsibility.
• Lead the preparation of financial projections and analysis, ensuring proper allocation of funds to support organizational priorities.
• Sustainable Growth: Overseeing the management and growth of the endowment funds, grants and other funding sources.
• Maintains an ongoing system to expand available resources.

Organizational and Staff Development

• Maintain an ongoing system dedicated to facilitating organizational growth:
• Team leadership: Supervise and develop staff, ensuring effective teamwork, leadership and a positive collaborative work culture and involvement at all levels.
• Human Resources: Develop and implement policies and procedures.
• Recruitment: Oversee the recruitment, training and development of staff and volunteers to ensure they have the skills to meet the organization’s goals.
• Professional Growth: provide opportunities for staff training, coaching and leadership development.

Regulatory and Compliance Oversight

• Quality Assurance/Compliance: Maintain a quality assurance /compliance and utilization review as determined by Board policy, funding sources, and/ or contract.
• Human Resource Management: Legal and ethical standards: Maintain compliance with regulations and accreditation standards in mental health and community services.
• Policies and Procedures: Monitor and provide oversight to ensure that policies and
  procedures are followed.

Technology and Data Management

• Tech Integration: Oversee the adoption of digital tools and data management systems to enhance efficiency and service quality.
• Data Security: Ensure Compliance with data privacy and security regulations.

Community and External Relations

• Partnership Building: Establish and maintain relationships with community stakeholders, donors, and peer organizations.
• Representation: Represent the organization at public events, conferences, and policy forums, advocating for community needs and organizational goals.
• Ensure that the organization remains responsive to community needs and evolving trends.

Required Qualifications

• Bachelor’s degree in a health or related field, or in business, administration, project management, non- profit management or a related field (master’s preferred).
• At least 10 years of experience in a leadership role within a nonprofit or similar organization, including experience managing teams and large-scale programs.
• Proven expertise in fundraising strategies and donor relations and financial oversight.
• Excellent organizational, financial, and program management skills.
• Strong strategic thinking and communicate effectively with stakeholders at all levels.
• Experience with budgeting, financial forecasting, and resource management.

Skills and Competencies

• Leadership and team-building skills with a collaborative approach.
• Excellent budgeting and financial oversight skills.
• Excellent management and monitoring skills.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities, including risk management and conflict resolution.
• Excellent strategic planning and analytical skills.
• Proficiency in leveraging digital tools and data systems for efficient operations.
• Familiarity with local community needs and resources.

Work Conditions

• Full-time, exempt position.
• Occasional evening and weekend work may be required.
• On-site Position.

Requirements:

• Bachelor’s degree or equivalent required.
• Minimum of 5 to 10 years of relevant experience required.
• Employee relations experience is required. Experience working in a union environment a plus.
• Excellent oral and written communication and interpersonal skills are necessary.
• Must be organized and detail and task oriented with the ability to establish priorities and follow up on multiple issues in a time sensitive manner.
• Skilled at working under pressure and without supervision and sound independent judgment required.
• Ability to exercise a high degree of professionalism, diplomacy, discretion, firmness, and collaboration in dealing with individuals at all levels.
• Strong analytical and problem-solving skills necessary.
• Excellent computer skills including thorough knowledge of Microsoft Office, including knowledge of databases and advanced spreadsheet skills required.
• Must be able to quickly acquire knowledge of Bowen policies, procedures, and systems.

Requirements:

• Participate as a member of an interdisciplinary team for case assignments, case conferences, and development of treatment plans and treatment plan reviews
• Perform intakes and unit evaluations (Psychosocial assessments)
• Carry a selected caseload using individual, group, and family modalities of treatment
• Maintain patient records as outlined by Medical Records, Quality Assurance, and Policies and Procedures
• Participate in mandatory supervision meeting, conferences, Grand Rounds, team meetings and/or facility meetings
• Refer clients to community resources
• Collaborate with internal and external clinicians for continuity of care
• Respond to crisis situations
• Mentor Interns
• Facilitate Group Therapy
• Perform other duties as assigned by Program Director

Education and/or Work Experience Requirements:

• Masters in Social Work; State Certification. LCSW-Required
• One to three (1-3) years of clinical social work experience preferred; Recent MSW Graduate accepted
• Experience working with the mentally ill
• Fluent in speaking/writing in Spanish (Required)
• NY Licensure (Required)
• NPI number
• Medicare and Medicaid Enrolled (preferred)

Requirements:

• Participate as a member of an interdisciplinary team for case assignments, case conferences, and development of treatment plans and treatment plan reviews.
• Carry a selected caseload using individual, group, and family modalities of treatment.
• Maintain patient records as outlined by Medical Records, Quality Assurance, and Policies and Procedures.
• Participate in mandatory supervisory meeting, conferences, Grand Rounds, team meetings and/or facility meetings.
• Perform home visits where indicated.
• Supervise social workers and others as assigned by the Unit Coordinator, in the management of their duties; and to help bring about the development of work skills.
• Supervise staff and/or students; review charts to assure compliance with mandates.
• Member of Quality Assurance/Utilization Review Team.
• Perform other duties as assigned by the Director

Education and/or Work Experience Requirements:

• Masters in Social Work; New York State Certification (LCSW)
• Minimum five (5) years of clinical social work experience in providing psychotherapy and social work services to the mentally ill. Minimum three (3) years supervisory experience.
• Must demonstrate knowledge and understanding of human development and behavior.
• Must demonstrate knowledge and understanding of social, cultural and economic problems of individuals and families

Requirements:

• Bachelor’s Degree with a minimum of three (3) years experience working with the mentally ill or equivalent combination of education and experience.

Requirements:

• High School Diploma or equivalency.
• Experience with very young special needs children is a plus.
• Experience with children with autism is a plus.
• Ability to tolerate noise and children who have impulse issues.
• Knowledge of computer and Zoom program.

Requirements:

• Passed the Teacher Certification Exams: LAST, ATS and Students With Disabilities Master Degree.

Requirements:

• Minimum High School diploma. Have passed the NYS ATAS examination.